Last updated: July 7, 2026
Terms of Service · Privacy Policy · FAQ
Jump to: Getting Started · Billing & Subscription · Family, Roles & Kids · Family Chat & Rewards · Privacy & Data · Support
A shared household calendar and organization hub — calendar, task/chore tracking ("Focus"), lists, meal planning, a photo album, and a family rewards system — built to run on a tablet mounted somewhere central in your home, and also usable from any phone or computer browser.
Any modern browser. For the "mounted on the wall" experience, we recommend installing it to an iPad's Home Screen (Share → Add to Home Screen) so it opens full-screen like a dedicated app. It also works fine on phones and laptops for on-the-go access.
Yes. SQUADONE syncs your household's data in real time across every device using a secure cloud connection, so a stable Wi-Fi connection is recommended at all times.
No. One adult creates and pays for a single household account. From there, you create a profile for each family member (including kids) right in Settings — no separate email or password needed for them. See "Family, Roles & Kids" below for how that works on shared vs. personal devices.
Every new account gets 7 days free. A valid payment method is required to start the trial, but you will not be charged until the trial ends.
Your card is charged automatically for the plan you chose at signup — currently $5.99/month or $59.99/year — and renews on that schedule until you cancel.
Use "Manage Subscription" in Settings, which opens Stripe's secure Billing Portal — plan changes are handled there. If you don't see that option, contact us and we can help.
Settings → Billing → Manage Subscription, then cancel from Stripe's Billing Portal. This stops all future billing immediately, but you keep full access for the rest of the period you already paid for.
We don't refund unused time on a period you've already paid for. If you cancel partway through, you simply won't be charged again and keep access until that period ends.
No. Canceling only stops billing and, once your paid period ends, restricts access behind the subscribe screen again — it does not erase your calendar, photos, or anything else. Your data is only deleted if you separately request account deletion (see Privacy & Data below).
Each device (iPad, phone, etc.) can be set to a specific family member, or left as a shared device that shows everything. On a device set to a specific child or teen, the app tailors itself to that person automatically — no login required, since it's still all one household account underneath.
These are permission levels you assign per family member in Settings. Child is the most limited (their own Focus list only, no Settings/Lists/Meals access). Teen has broader access — siblings' Focus lists, Lists, Meal Planner — but not their parents' Focus items or Settings. Adult has full access, same as the main/shared device.
No. Settings is hidden entirely on Child and Teen devices, and anything destructive (deleting events, tasks, or list items) is locked behind your PIN regardless of role.
It's there to stop accidental changes and deletions by little hands, and to gate reward approvals and switching a device's identity back to Adult — it's a household-friendliness feature, not a security system, the same way a parental passcode on a TV remote works.
No. On a Teen's own device, the Focus board only shows their own and their siblings' tasks — not their parents'. Settings, which is where account-level and billing details live, is hidden from Teen and Child devices entirely.
Yes. All photos, regardless of who uploads them, go into the same private, household-wide photo album and sync automatically to every device on the account.
Yes. The palette icon in the tab bar on a Child or Teen's own device lets them choose their own font and color theme, without changing what anyone else in the household sees.
A simple private message feed just for your household, found in the SQUAD tab. On a shared device, whoever's posting picks their name from a dropdown; on a personal device, it automatically posts under that person's name.
There's an unread badge on the SQUAD tab and a preview card on the Dashboard, but SQUADONE doesn't currently send push notifications to your phone for new messages.
Focus items can sit in up to three sections: For the SQUAD tasks earn a star the moment they're checked off, and that's the only category that pays out stars directly. Personal Goals (self-care/responsibility items, shown at the top) and Professional Goals (career/business items, shown at the bottom, opt-in per person) never earn a star on their own — they're about building habits and long-game progress, not being "paid" for basics. In the SQUAD tab, family members can redeem their stars for rewards you've set up (stars are set aside right away). You approve or decline each redemption request with your PIN — declining refunds the stars.
Optionally, and separately for each. In Settings > Personal Goals and Settings > Professional Goals, you can turn on a daily bonus that awards a flat number of stars to anyone who fully completes that category for the day — entirely your call, off by default, and each category has its own toggle and amount, so a family can turn on one, both, or neither. Either bonus is always on top of SQUAD stars, never a requirement to earn them: SQUAD tasks always pay out immediately regardless of Personal or Professional Goal status.
Yes. When you add a reward in Settings, you check off which profile types can redeem it — Child, Teen, and/or Adult, in any combination, so a reward can cross over (e.g. Teen + Adult). On a Child or Teen's own device, only the rewards checked for that role ever show up. On the shared/adult device, everyone's rewards are visible, but organized into collapsible "Kid Rewards," "Teen Rewards," and "Adult Rewards" folders — Adult Rewards specifically stays behind your Settings PIN even after the folder list is open, so kids browsing the shared device can't stumble onto (or read) a reward you set up for yourself.
Yes. Every household's data is isolated at the database level, not just hidden in the app's interface — no other account can read or write your data.
No. We do not sell, share, rent, or distribute your data — or any family member's, including a child's — to third parties. See our Privacy Policy for the full details, including which service providers (Supabase, Stripe, Netlify) are involved in simply running the app.
Yes, anytime — Settings → Data → Export Backup.
Yes — contact us at support@launchmediabrands.com and we'll take care of it. See our Privacy Policy for our current deletion timeline.
In Supabase, our database/authentication/file storage provider. Payments are handled entirely by Stripe; we never see or store your card details.
Don't see your question here? Email us at support@launchmediabrands.com and we'll help out.