Last updated: August 19, 2026
Terms of Service · Privacy Policy · FAQ
Jump to: Getting Started · Billing & Subscription · Family, Roles & Kids · Family Chat & Rewards · Calendar Sync & Notifications · Privacy & Data · Support
A shared household calendar and organization hub — calendar, task/chore tracking ("Focus"), lists, meal planning, a photo album, and a family rewards system — built to run on a tablet mounted somewhere central in your home, and also usable from any phone or computer browser.
Any modern browser. For the "mounted on the wall" experience, we recommend installing it to an iPad's Home Screen (Share → Add to Home Screen) so it opens full-screen like a dedicated app. It also works fine on phones and laptops for on-the-go access.
Yes. SQUADONE syncs your household's data in real time across every device using a secure cloud connection, so a stable Wi-Fi connection is recommended at all times.
No. One adult creates and pays for a single household account. From there, you create a profile for each family member (including kids) right in Settings — no separate email or password needed for them. See "Family, Roles & Kids" below for how that works on shared vs. personal devices.
Every new account gets 7 days free. A valid payment method is required to start the trial, but you will not be charged until the trial ends.
Your card is charged automatically for the plan you chose at signup — currently $5.99/month or $59.99/year — and renews on that schedule until you cancel.
Use "Manage Subscription" in Settings, which opens Stripe's secure Billing Portal — plan changes are handled there. If you don't see that option, contact us and we can help.
Settings → Billing → Manage Subscription, then cancel from Stripe's Billing Portal. This stops all future billing immediately, but you keep full access for the rest of the period you already paid for.
We don't refund unused time on a period you've already paid for. If you cancel partway through, you simply won't be charged again and keep access until that period ends.
No. Canceling only stops billing and, once your paid period ends, restricts access behind the subscribe screen again — it does not erase your calendar, photos, or anything else. Your data is only deleted if you separately request account deletion (see Privacy & Data below).
Each device (iPad, phone, etc.) can be set to a specific family member, or left as a shared device that shows everything. On a device set to a specific child or teen, the app tailors itself to that person automatically — no login required, since it's still all one household account underneath.
These are the profile types you assign per family member in Settings. Child is the most limited (their own Focus list only, no Settings/Lists/Meals access). Pre-K works like Child but adds read-aloud support — SQUADONE can speak calendar events and Focus items out loud — and keeps things like Special Dates, Holidays, and Photos view-only. Teen has broader access — siblings' Focus lists, Lists, Meal Planner — but not their parents' Focus items or Settings. Adult has full access, same as the main/shared device. Pet is a lightweight profile for family pets: they get their own Focus list and can earn and receive star rewards like anyone else, without a device identity or appearance settings of their own.
No. Settings is hidden entirely on Child and Teen devices, and anything destructive (deleting events, tasks, or list items) is locked behind your PIN regardless of role.
It's there to stop accidental changes and deletions by little hands, and to gate reward approvals and switching a device's identity back to Adult — it's a household-friendliness feature, not a security system, the same way a parental passcode on a TV remote works.
No. On a Teen's own device, the Focus board only shows their own and their siblings' tasks — not their parents'. Settings, which is where account-level and billing details live, is hidden from Teen and Child devices entirely.
Yes. All photos, regardless of who uploads them, go into the same private, household-wide photo album and sync automatically to every device on the account.
Yes. The palette icon in the tab bar on a Child or Teen's own device lets them choose their own font and color theme, without changing what anyone else in the household sees.
A simple private message feed just for your household - open it from the chat bubble button in the bottom-right corner, on any tab. On a shared device, whoever's posting picks their name from a dropdown; on a personal device, it automatically posts under that person's name.
Yes, if Notifications are turned on for that device (Settings → Notifications) - every other device with notifications on gets a push the moment someone sends a message, even if SQUADONE isn't open (the device that sent it doesn't get buzzed about its own message). Want reminders but not chat noise on a particular device? Check "Mute Family Chat notifications on this device" right below the Notifications toggle.
Focus categories are fully custom — your household creates as many as you'd like (For the SQUAD, Daily Habits, Professional Goals, or anything else), and every category earns stars the same way: a star (or however many you set) the moment an item is checked off. In the SQUAD tab, family members can redeem their stars for rewards you've set up (stars are set aside right away). You approve or decline each redemption request with your PIN — declining refunds the stars.
Yes, optionally, per category. Tap any category's name on the Focus tab to open its settings, then turn on "Award a daily bonus for fully completing this category" — off by default, with your own star amount. This is always on top of the stars each item already pays out, never a requirement to earn them.
Not unless you want them to. Categories are opt-in per person — when you create or edit one from the Focus tab, you check off which family members it applies to, so a household can mix shared categories (like For the SQUAD) with ones that only show up for specific people (like an individual's Professional Goals).
Yes. When you add a reward in Settings, you check off which profile types can redeem it — Child, Teen, and/or Adult, in any combination, so a reward can cross over (e.g. Teen + Adult). On a Child or Teen's own device, only the rewards checked for that role ever show up. On the shared/adult device, everyone's rewards are visible, but organized into collapsible "Kid Rewards," "Teen Rewards," and "Adult Rewards" folders — Adult Rewards specifically stays behind your Settings PIN even after the folder list is open, so kids browsing the shared device can't stumble onto (or read) a reward you set up for yourself.
Yes, a few different ways. In Settings, you can connect Google Calendar Sync, Outlook Calendar Sync, or Apple Calendar Sync directly — each is a real two-way connection that pulls that account's events into SQUADONE and lets you push new SQUADONE events back out to it. If your family uses a different provider (Yahoo, Fastmail, Zoho, a self-hosted calendar, etc.), the generic "Other Calendar (CalDAV)" option in Settings connects it the same two-way way. Separately, the "Subscribe from Apple Calendar" link in Settings gives you a one-way, view-only feed of your SQUADONE events that any calendar app can subscribe to — handy if you just want to see your family's schedule on a phone without connecting an account.
Connect (Google, Outlook, Apple Calendar Sync, or "Other Calendar (CalDAV)," in Settings) is a real sign-in to that account, two-way, and updates within a few moments — Google and Outlook use a standard sign-in screen (OAuth), while Apple and other CalDAV providers use the account email and an app-specific password you provide. Subscribe (the Apple Calendar link) needs no sign-in at all — it's a private link any calendar app can be pointed at, one-way only (SQUADONE → that app, not back), and refreshes every few hours on that app's own schedule rather than instantly.
No, none of them are — Google Calendar Sync, Outlook Calendar Sync, Apple Calendar Sync, and Other Calendar (CalDAV) are all entirely optional. Nothing about SQUADONE's own calendar, Focus, Lists, or Meal Planner depends on any of them being connected, and you can disconnect any of them at any time from Settings.
Yes — it's a long, random link rather than a public feed, and only your household gets one. Treat it like a password: anyone with the link can view your family's calendar events (nothing else). If you ever think it's leaked, "Get a New Link" in Settings breaks the old one immediately.
Turn on Notifications for a device in Settings, then check a reminder option (like "15 minutes before") on any Calendar event or Focus item — that device gets a push notification at the right time, even if SQUADONE isn't open. On iPhone/iPad, the app needs to be added to your Home Screen first for push notifications to work at all.
Just the right person's, once you've set each device up under Settings → "This Device" (a brand-new device asks automatically the first time it's opened). A reminder on someone's own Focus item, or a Calendar event they're specifically assigned to, only pushes to their own device(s) plus any device left as a Shared Device (today's default). A true whole-family event with nobody specifically assigned still notifies everyone, since it's meant for the whole household.
Yes. Every household's data is isolated at the database level, not just hidden in the app's interface — no other account can read or write your data.
No. We do not sell, share, rent, or distribute your data — or any family member's, including a child's — to third parties. See our Privacy Policy for the full details, including which service providers (Supabase, Stripe, Netlify, and optionally Google or Microsoft if you connect calendar sync) are involved in simply running the app.
Only if you choose to use the Address Book tool's contact import, and only when you trigger it yourself — it's a one-time import, not ongoing or background access. On Android you can pick contacts directly; on iPhone and other devices you export a vCard/.vcf file from your phone's own Contacts app and import that instead. Nothing is imported unless and until you take that step.
Yes, anytime — Settings → Data → Export Backup.
Yes — contact us at support@launchmediabrands.com and we'll take care of it. See our Privacy Policy for our current deletion timeline.
In Supabase, our database/authentication/file storage provider. Payments are handled entirely by Stripe; we never see or store your card details.
Don't see your question here? Email us at support@launchmediabrands.com and we'll help out.